Privacy Policy

Last updated: June 2026

Information We Collect

We collect only the information necessary to provide our service:

• Authentication cookie: A session cookie (sa_token) stored when you sign in via magic link. This cookie is essential for keeping you logged in and contains a signed session identifier only.
• Call logs: Phone numbers, call timestamps, and duration of calls handled through our voice agent.
• Account information: Your email address (used only for magic link login and daily email reports).

Cookies

This site uses exactly one cookie: sa_token, a strictly necessary session cookie for authentication. No tracking, analytics, advertising, or third-party cookies are used. The cookie is set only after you sign in and expires after 7 days.

How We Use Your Data

• To operate the voice agent and customer portal
• To send daily call summary emails (if enabled)
• To maintain call records for business purposes

Data Sharing

We do not sell, rent, or share your personal data with third parties. Call data is processed through SignalWire (our telephony provider) under their data processing agreement.

Data Retention

Call logs are retained for business record-keeping. You may request deletion by contacting us.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting your account administrator.

Contact

For privacy inquiries, contact your SignalAnchor account administrator.